General Questions

You’ll find in this section all the frequently asked question.
If you need futher informations, feel free to Contact us.

Are the vehicles insured?

Yes, Basic Insurance is included in the daily rental rate. Please note the insurance excess is $4500. Preauthorisation of $4500 and $200 deposit is required.

What are the methods of payment for the car rental services?

You can pay by cash, Visa, or Mastercard.

How do I rent a car?

You can rent a car by simply clicking on the home button in the menu.

Can I change the car after the reservation?

Yes. If you would like to change or cancel your reservation of a car after approving it, please call +64 3 428 7921 or reach us by contacts provided in the Contacts page.

Where can I take the car from and where should I return it?

You can pickup the car from one of our locations. The car must be returned to the agreed location in Queenstown.

What should I do, if the car breaks down?

If your car breaks down, please call us immediately at +64 3 428 7921

Do you deliver cars outside of your locations?

Yes, we will deliver you the car to the location of your choice for an additional price.

When can I contact you?

You can call us 24/7 by phone no. +64 3 428 7921

Are there any maps in the car?

Yes, if you wish, we will provide maps of Queenstown.

Car Rental Queenstown ® 2022